Our Services

What is the HC-Customs Compliance Portal?

The HC-Customs Compliance Portal is a secure, real-time dashboard that gives you complete visibility over your customs declarations, duty spend, and compliance performance — all in one place.

Built specifically for businesses that import and export from the UK, the portal connects directly to HMRC’s Customs Declaration Service (CDS) data, including the free Trade Statistics Enquiry (TRE) dataset, and presents it in a clear, actionable format that your team can actually use.

What Can You Do on the Portal?

  • View your full declaration history — Every import and export declaration submitted on your behalf, searchable and filterable by date, commodity, port, and procedure.
  • Track your duty and VAT spend — See exactly what you are paying in import duty and VAT, broken down by shipment, supplier, or commodity code.
  • Monitor your compliance score — Get an instant view of your compliance health, including any declarations that need attention or correction.
  • Access TRE data free — The portal integrates HMRC’s Trade Statistics Enquiry (TRE) data — normally sold by providers for £960+VAT per year — included free for all HC-Customs clients.
  • Download declaration data — Export your customs data as CSV for use in your own finance, ERP, or compliance systems.
  • Spot duty saving opportunities — Our system flags commodity codes, procedure codes, and origin declarations where you may be overpaying duty or missing available reliefs.

Why the Compliance Portal Matters

Most businesses that import and export have very little visibility into their customs data. Declarations are submitted, duty is paid, and shipments move — but nobody reviews whether the right commodity codes were used, whether duty reliefs were claimed, or whether the business is building up a compliance risk that HMRC could challenge.

The HC-Customs Compliance Portal changes that. It puts you in control of your customs data so you can manage risk proactively, identify savings, and demonstrate compliance to HMRC if you are ever selected for an audit.

How It Works

Step 1 — We set up your account
When you become an HC-Customs client, we create your Compliance Portal account and link it to your EORI number so your declaration data populates automatically.

Step 2 — Your data syncs in real time
Every declaration we submit on your behalf appears in your portal immediately. Historical data from TRE is also imported so you can see your full picture from day one.

Step 3 — You get insight, not just data
The portal surfaces the information that matters — compliance flags, duty trends, commodity code accuracy, and saving opportunities — presented clearly without requiring customs expertise to understand.

Step 4 — We act on what we find together
Where the portal identifies issues or opportunities, your HC-Customs account manager follows up with practical recommendations and implements any changes on your behalf.

Frequently Asked Questions

Is the Compliance Portal included in HC-Customs services?
Yes. Access to the Compliance Portal is included for all HC-Customs clients as part of our customs clearance and advisory services. There is no additional charge.

What is TRE data?
TRE (Trade Statistics Enquiry) is HMRC’s free dataset containing your full customs declaration history on both CHIEF and CDS. HC-Customs integrates this data into your portal so you have a complete historical view from the first day you sign up.

Is my data secure?
Yes. The portal uses enterprise-grade security and encryption. Your customs data is only accessible by your authorised team members and your HC-Customs account manager.

Can I give my finance or compliance team access?
Yes. You can add multiple users to your Compliance Portal account with different permission levels — ideal for finance teams, compliance managers, and directors who need different levels of access.

Do I need to be an HC-Customs client to use the portal?
Currently the Compliance Portal is available exclusively to HC-Customs clients. Contact us to find out how to get started.

Ready to Get Started?

Talk to our team today about how HC-Customs can simplify your customs, tax, and compliance obligations.

Book a Free Consultation →

Or call us on +44 (0) 204 526 5957